Running a small or medium business in Malaysia comes with unique challenges—tight competition, diverse customer needs, and the need to stay agile. Odoo 18 isn’t just another software; it’s a growth engine that helps SMEs streamline sales, retain customers, and make smarter business decisions.
Smarter Sales Reporting
Know Your Numbers
Odoo 18’s Sales Analysis helps you understand:
- Salesperson Performance – Spot top performers in your team and support those who need guidance.
- Product Trends – Identify hot-selling items versus slow movers.
- Customer Insights – Recognize loyal customers versus one-time buyers.
🌟Customizable filters and charts make it easy for SMEs to spot trends and make informed decisions. 🌟
Combo Products: Sell More with Bundles
Malaysian customers love value-for-money deals. With Combo Products, you can bundle items across retail, eCommerce, or subscriptions.
Example: A coffee shop in Ipoh can bundle a latte + croissant + cookie as a “Breakfast Combo,” increasing average order value while keeping customers happy.
Tip: Pair slow-moving items with popular products to boost overall sales.
Customer Loyalty Programs
Turn one-time buyers into repeat customers. Odoo 18 lets SMEs offer points, discounts, and perks through the customer portal.
Example: A cosmetics retailer in Kuala Lumpur can offer double points during Ramadan or Merdeka promotions to encourage repeat purchases.
Tip: Offer seasonal or festival-specific rewards to drive engagement.
CRM: From Leads to Loyal Clients
Track Wins and Losses
Understanding why deals succeed or fail is key for SMEs. Odoo 18 CRM helps analyze opportunities and refine sales strategies.
Example: A B2B printing company in Selangor can track which industries respond better to promotional campaigns, allowing the sales team to focus on high-converting sectors.
Flexible Sales Views
View sales data in multiple ways—list, pivot, calendar, or graph—to quickly spot trends and plan promotions.
Example: Use pivot views to see which products sell best during festive seasons like Deepavali, Hari Raya, or Chinese New Year.
Streamlined Sales & Point of Sale (PoS) Operations
PDF Quote Builder
Create professional, tailored quotes in minutes. Customize fields, translate content into Malay, Chinese, or English, and impress clients.
Example: A digital marketing agency in Penang can generate a polished proposal for a local SME client in minutes, saving time and looking professional.
User-Friendly PoS Interface
Odoo 18’s PoS is intuitive, reducing errors and speeding up service. SMS order confirmations help keep customers informed.
Example: A small restaurant in Melaka can send order confirmations via SMS for takeaway or delivery, reducing confusion and improving customer experience.
Why Odoo 18 is Perfect for Malaysian SMEs
With Odoo 18, SMEs can:
- Gain actionable insights into sales performance
- Streamline operations across multiple channels
- Build customer loyalty through rewards and promotions
- Make data-driven decisions to grow sustainably
Ready to grow your business with Odoo 18?
Get a free consultation today and discover how your Malaysian SME can boost sales, streamline operations, and retain more customers.
Book Your Free Consultation Now